SHIPPING POLICY

 

Our goal is to provide the best customer experience, no matter where you live. We track our shipping services every day to ensure that we consistently offer you the highest level of responsiveness.

 

SHIPPING FEES

---Free shipping for orders over $99. For orders below $99, shipping fees vary by region.

---Korea: $5

---Taiwan: $5.9

---Japan: $8.9

---Thailand, Malaysia, Singapore, Vietnam, and the Philippines: $8.99

---USA, UK, Australia, France, and Canada: $11.99

 

DELIVERY TIME

---Delivery times vary by region, starting from the moment the order is shipped. You will receive an email with tracking information once the order is shipped.

---For in-stock items, an additional 48 hours of warehouse processing time is expected for total delivery estimation.

---For pre-sale items, please refer to the estimated date provided on the product description page.

---Vietnam and the Philippines: 4-5 working days.

---Korea, Japan, Taiwan, Malaysia, Singapore, Thailand, France: 6-7 working days.

---USA, UK, Australia, and Canada: 8-10 working days.

 

NOTE

---Please verify your correct address before payment, so our carrier can ensure safe delivery to the right address.

---Delivery times are estimates; in most cases, packages will be delivered within the estimated timeframe. We appreciate your patience and understanding for any unexpected delays during transit or slight delays in tracking detail provision. Ensuring your order is delivered to you as quickly as possible is our top priority.

---Order processing may be delayed due to external factors. Nevertheless, we are committed to processing your order swiftly.

---We take all reasonable precautions to ensure products are not damaged. For damaged or missing parts, please contact our customer service team within 3 working days of receiving the package (service@eggka.com).

 

ORDER TRACKING

---After placing an order, you will receive an email confirming your order details. Once the order is shipped, you will receive an email with your tracking information to follow its progress.

---Please note that international shipping services vary by region. To know the exact services available, provide your address and specific details, such as street/building number, at checkout.

---International shipping means you may need to pay customs duties and import taxes. All international customers are responsible for their country's customs rates. For more information, we recommend contacting your local customs office.

 

 

Use coupon code WELCOME5 for 5% off your first order.

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